AI Adoption Index Asset Optimization Cost of Delivery Optimization Distributed Process Management AI-enabled Employee Retention Index Hybrid Work Enablement Partner Ecosystem Management
Banking, Financial Services, and Insurance (BFSI) Business Process Outsourcing (BPO) Global Capability Center (GCC) Healthcare Revenue Cycle Management Information Technology (IT/ITeS)
Work Time Work Output Workflow Management Advanced Analytics Asset Optimization ProHanceCX

API (Application Programming Interface)

Definition: An API (Application Programming Interface) is a set of protocols and tools that allow different software applications to communicate with each other, enabling integration and functionality sharing between systems.

Key Components:

Benefits:

Future Trends:

APIs will become more secure with zero-trust architecture, and GraphQL APIs will grow in popularity due to their flexibility. API marketplaces will also emerge, where businesses can buy and sell API-based services.

Other Terms:

No glossary files available.