AI Adoption Index Asset Optimization Cost of Delivery Optimization Distributed Process Management AI-enabled Employee Retention Index Hybrid Work Enablement Partner Ecosystem Management
Banking, Financial Services, and Insurance (BFSI) Business Process Outsourcing (BPO) Global Capability Center (GCC) Healthcare Revenue Cycle Management Information Technology (IT/ITeS)
Work Time Work Output Workflow Management Advanced Analytics Asset Optimization ProHanceCX

Improve Productivity, Delivery Throughput & Cost
Efficiency Across IT & Technology Operations

Software development, IT services, digital engineering, and technology operations teams face growing pressure to deliver predictable outcomes, maximize billable utilization, improve release quality, and control costs across the IT application lifecycle management landscape, while navigating hybrid work complexity, vendor ecosystems, and rising security risks.

Why IT Leaders Choose ProHance

15–20%

increase in core engineering time (dev, test, support) through optimized IT workflow management

28%

improvement in project utilization by improving workflow management in IT

$18M

annual savings unlocked through productivity, automation & IT process management software gains

5–15%

reduction in manual effort in SDLC with IT workflow automation

The Productivity Gaps IT Leaders Can't Ignore

High Productivity Leakage

Developers lose significant time to non-core work, email-heavy workflows, admin tasks, documentation, manual testing, rework, and context-switching across fragmented IT project workflows.

65-70% productivity leakage is common across SDLC teams.

Tool & Platform Underutilization

Engineering ecosystems (Jira, Azure DevOps, Git, QA tools, asset platforms) show ~56% underutilization, impacting ROI acrossI T asset lifecycle management tools and slowing delivery without unified IT workflow software.

Hybrid + Multi-Vendor Complexity

Distributed teams lead to uneven workloads, fragmented reporting and delivery variance.

  • 40% of IT leaders cite security/compliance risks as a top challenge.
  • 35% of breaches stem from internal vulnerabilities.
  • 50% of software licenses are either underutilized or non-compliant.

Rising Security & Compliance Risk

Limited visibility increases exposure in secure coding, access governance, software licensing, and data privacy/audit readiness.

Built For The Full IT Operations Lifecycle

Get deep visibility into engineering work patterns across the SDLC & IT application lifecycle management, including:

  • Core vs non-core activity across development, testing, DevOps & support
  • Idle time, context switching, refocus loss & productivity leakage
  • Capacity identification across onsite, offshore, GCCs & vendor teams using IT capacity management tools
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Measure real engineering output, not just effort across IT project workflows with true productivity KPIs:

  • Story/Task effort points closed vs planned
  • Bug resolution/Fix Defect Removal Efficiency (DRE)
  • Benchmark delivery velocity across regions, pods & teams
  • Correlate input effort with output through & cycle-time reduction
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Identify and uplift engineering talent across all delivery functions:

  • Spot high-effort / low-output engineers
  • Correct skill gaps influencing code quality, defect rates & sprint spillovers
  • Accelerate time-ramp for freshers, lateral hires & contract developers
  • Improve delivery quality, test accuracy, sprint velocity & release reliability
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Reduce manual overhead in sprint & task management through IT workflow automation:

  • Capacity-based sprint planning & balancing
  • Attendance-driven auto allocation of stories, bugs & tasks
  • Real-time workload distribution across Dev, QA, DevOps & support
  • Automated workflow corrections during high-volume sprint cycles
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Create sustainable engineering productivity across hybrid teams by improving workforce management in IT:

  • Early alerts for over-engagement, overload & burnout
  • Track after-hours coding, weekend work & extended sprint cycles
  • Protect high-skill roles across engineering, DevOps, QA & SRE
  • Micro-break nudges to reduce cognitive fatigue
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IT Success Stories

Integrations Map

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Evaluate Your Engineering Productivity Potential

Book a 30-minute review of your team’s productivity patterns and savings opportunities.

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