Call Detail Report (CDR)
Definition: A Call Detail Report (CDR) is a comprehensive document generated by telecommunication service providers that outlines the details of telephone calls made and received by a user.
This report typically includes information such as the time and date of the call, the duration, the phone numbers involved, and sometimes the location from which the call was made. CDRs are used for billing purposes, network management, and in various analytical applications to monitor and improve telecommunication services.
Key Components:
- Call Time and Date: CDRs record the exact start and end time of each call, allowing for accurate billing and analysis of call patterns.
- Caller and Receiver Information: Includes the phone numbers of both the caller and receiver, which is essential for identifying the parties involved in each communication.
- Call Duration: The length of each call is documented, providing data necessary for calculating charges and understanding communication trends.
- Call Type and Status: Indicates whether the call was incoming, outgoing, or missed, and the call’s final status, such as whether it was completed successfully or failed.
Uses of CDRs:
- Billing and Charges: CDRs are fundamental for generating accurate bills for users based on their call activity.
- Network Management: Providers use CDRs to analyze network performance, identify issues, and optimize service delivery.
- Fraud Detection: CDRs help in detecting unusual call patterns that may indicate fraudulent activities or unauthorized use of services.
- Data Analysis: Businesses and analysts use CDR data to understand communication behaviors, improve customer service, and refine marketing strategies.
Privacy and Security:
- Data Protection: Due to the sensitive nature of the information contained in CDRs, telecommunications companies must adhere to strict privacy regulations and secure storage practices.
- Access Control: Access to CDRs is typically restricted to authorized personnel only, ensuring that user data is handled responsibly and in compliance with legal standards.
Other Terms:
No glossary files available. 