AI Adoption Index Asset Optimization Cost of Delivery Optimization Distributed Process Management AI-enabled Employee Retention Index Hybrid Work Enablement Partner Ecosystem Management
Banking, Financial Services, and Insurance (BFSI) Business Process Outsourcing (BPO) Global Capability Center (GCC) Healthcare Revenue Cycle Management Information Technology (IT/ITeS)
Work Time Work Output Workflow Management Advanced Analytics Asset Optimization ProHanceCX

Engagement Metrics

Definition: Engagement metrics are quantifiable measures used to evaluate the level of interaction and involvement of users with digital content or platforms.

These metrics provide insights into how audiences are engaging with content, be it on social media, websites, or other digital channels.

Key Types of Engagement Metrics:

Importance of Analyzing Engagement Metrics:

Other Terms:

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