Definition: Functional Shared Services centralize administrative functions (e.g., HR, finance, IT) into a single unit that serves multiple divisions within an organization, improving efficiency and reducing costs.
Key Components:
Centralization: Pooling resources for shared use.
Standardization: Uniform processes across divisions.
Cost Allocation: Divisions share the cost of services.
Benefits:
Cost Savings: Reduces redundancy and operational costs.
Process Efficiency: Streamlines administrative functions.
Scalability: Easily scalable for growing businesses.
Future Trends:
Automation: Increasing use of AI in shared services.
Global Shared Services: Serving a multinational workforce.
Performance Analytics: Data-driven insights to optimize shared services.