AI Adoption Index Asset Optimization Cost of Delivery Optimization Distributed Process Management AI-enabled Employee Retention Index Hybrid Work Enablement Partner Ecosystem Management
Banking, Financial Services, and Insurance (BFSI) Business Process Outsourcing (BPO) Global Capability Center (GCC) Healthcare Revenue Cycle Management Information Technology (IT/ITeS)
Work Time Work Output Workflow Management Advanced Analytics Asset Optimization ProHanceCX

Performance Benchmarking

Definition: Performance Benchmarking is the process of comparing an organization's performance, processes, or products against those of competitors or industry standards to identify gaps, improve practices, and achieve best-in-class status.

Key Elements of Performance Benchmarking:

Approaches to Performance Benchmarking:

Benefits of Performance Benchmarking:

Other Terms:

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