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User Engagement Metrics

Definition: User engagement metrics are quantitative measures that help businesses assess how users interact with their products or services.

These metrics provide insights into user behavior, enabling companies to optimize their offerings and improve overall user satisfaction.

Key Types of User Engagement Metrics:

  1. Active Users
    • Daily Active Users (DAU): Measures the number of unique users who interact with a product daily.
    • Monthly Active Users (MAU): Tracks unique users over a month, providing a broader view of user retention.
    • Engagement Rate: The ratio of active users to total users, indicating how effectively a product retains its audience.
  2. Session Metrics
    • Session Duration: The average time users spend during a single session, indicating how engaging the content or product is.
    • Pages Per Session: The number of pages viewed in one session, offering insight into user interest and navigation ease.
    • Bounce Rate: The percentage of visitors who leave after viewing only one page, signaling content relevancy and user engagement levels.
  3. Interaction Metrics
    • Click-Through Rate (CTR): Measures the percentage of users who click on a specific link or call to action, assessing content effectiveness.
    • Conversion Rate: The percentage of users completing a desired action, such as signing up for a newsletter or making a purchase.
    • Social Shares: Tracks how often users share content on social media, reflecting overall engagement and content value.

Importance of User Engagement Metrics:

Other Terms:

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