AI Adoption Index Asset Optimization Cost of Delivery Optimization Distributed Process Management AI-enabled Employee Retention Index Hybrid Work Enablement Partner Ecosystem Management
Banking, Financial Services, and Insurance (BFSI) Business Process Outsourcing (BPO) Global Capability Center (GCC) Healthcare Revenue Cycle Management Information Technology (IT/ITeS)
Work Time Work Output Workflow Management Advanced Analytics Asset Optimization ProHanceCX

Shared Services & Outsourcing Network

Definition: A Shared Services & Outsourcing Network (SSON) refers to a collaborative framework where multiple business units share services like HR, finance, and IT, often outsourced, to streamline operations and reduce costs.

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