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AI Adoption Index Asset Optimization Cost of Delivery Optimization Distributed Process Management AI-enabled Employee Retention Index Hybrid Work Enablement Outsourcing Performance Management
Banking, Financial Services, and Insurance (BFSI) Business Process Outsourcing (BPO) Global Capability Center (GCC) Healthcare Revenue Cycle Management Information Technology (IT/ITeS)
Work Time Work Output Workflow Management Advanced Analytics Asset Optimization ProHanceCX

Outsourcing Performance Management

See exactly where your outsourcing performance gaps are hiding

Our specialists will walk you through how ProHance surfaces billing leakage, latent capacity, and vendor performance gaps — tailored to your ecosystem

What you'll see in the demo

  • No more blind spots Real-time visibility into every vendor's availability and utilization. No manual input, no self-reporting
  • Billing assurance with automated data capture See how productive vs. unaccounted time is tracked to eliminate billing disputes and cost leakage.
  • Benchmark every vendor, fairly Compare productivity, utilization, and SLA adherence across vendors with fact-based dashboards.
  • Unlock capacity you're already paying for Uncover where 15–20% more core delivery time is sitting unused in your outsourcing ecosystem.

Book a demo with our experts

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Integrations

Seamlessly integrate with all major platforms to simplify workflows, improve efficiency, and unlock richer insights across enterprise ecosystems.

ProHance Integrations
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Everest Group®
Everest Group®
Peak Matrix®
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People Analytics Platform 2026
2026
Gartner
Gartner
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Talent Management Technology Employee Productivity Monitoring
2025
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Gartner
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Task Mining Tools and Technology
2025
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Everest Group®
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Top 15
Workforce Management in Contact Centres
2025
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