AI Adoption Index Asset Optimization Cost of Delivery Optimization Distributed Process Management AI-enabled Employee Retention Index Hybrid Work Enablement Partner Ecosystem Management
Banking, Financial Services, and Insurance (BFSI) Business Process Outsourcing (BPO) Global Capability Center (GCC) Healthcare Revenue Cycle Management Information Technology (IT/ITeS)
Work Time Work Output Workflow Management Advanced Analytics Asset Optimization ProHanceCX

Analytics and Business Intelligence (BI)

Definition: Analytics and Business Intelligence (BI) refer to the use of data analysis tools and techniques to extract insights from business data, enabling organizations to make informed decisions. BI encompasses data visualization, reporting, and data mining, helping companies monitor performance and identify trends.

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BI will see deeper integration with AI and machine learning for enhanced predictive and prescriptive analytics. Augmented analytics, which automates data preparation and insight generation, will become more common. Natural language processing (NLP) will allow users to query BI systems using conversational language, making data more accessible to non-technical users.

Other Terms:

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